Front AI
Understand customer needs, fill gaps and form inquiry drafts.
Industry Solution
Cross-Border E-commerce Logistics Solution
Combine parcel, dedicated line, air/sea and warehouse options.
AIRSEACHAIN centers on AI Agents plus an operations Control Tower: AI guides the customer request, professional teams confirm quotes, constraints and commitments, and fulfillment remains tracked with accountable records.
AI + Human Ops
Human-in-the-loop execution
01AI Guidance
Turn vague needs into quotable fields
02Human Review
Confirm quotes, limits, milestones and promises
03Trusted Fulfillment
Track orders, exceptions and owners continuously
Pain Points
Common Cross-Border E-commerce Logistics Problems
01
Too many channels and hard comparison of rates and SLA.
02
Complex combination across parcel, linehaul, express and overseas warehouse.
03
Different platform and country requirements.
04
Limited logistics expertise on seller side.
05
Tracking issues easily lead to poor customer reviews.
06
Manual operations cannot scale with order growth.
AIRSEACHAIN
AI Agents capture needs. The Control Tower delivers promises.
AIRSEACHAIN centers on AI Agents plus an operations Control Tower: AI guides the customer request, professional teams confirm quotes, constraints and commitments, and fulfillment remains tracked with accountable records.
Human Ownership
Specialists review risks, fees, milestones and commitments.
Closed-loop Execution
Orders, exceptions, fees and owners become trackable records.
Core Capabilities
Capabilities from inquiry to fulfillment
01
Unified multi-channel access
Manage parcels, express, dedicated lines, air, sea and overseas warehouse in one platform.
02
Smart route recommendation
Recommend plans by SLA, cost, commodity and destination constraints.
03
Hybrid transport combinations
Support first-mile + overseas warehouse + last-mile combinations.
04
Transparent tracking and exceptions
Keep sellers informed and reduce support pressure from logistics issues.
05
Batch order processing
Handle high-volume order operations efficiently.
06
Traceable service commitments
Keep clear records of price basis, route, milestones and exceptions.
Fit For
Who this fits
Cross-border sellersDTC merchantsMarketplace sellersE-commerce service providersSupply chain operators
Workflow / Service Loop
01
Order intake
Seller submits destination, dimensions, declared value and platform requirements.
02
AI channel recommendation
Xiaoru recommends available options by cost, SLA, commodity and destination rules.
03
Manual compliance review
Ops team validates sensitive goods, customs constraints and chargeable weight risks.
04
Online order
Confirm plan and generate shipment data, labels and billing records.
05
Tracking updates
Sync collection, transit, customs, delivery and exception events.
06
After-sales coordination
Exception causes, actions and ownership are centrally recorded.
Support diversified fulfillment models for cross-border sellers
Less manual price comparison and customer support overhead
More stable channel choices
Earlier visibility into delivery risks
Start complex logistics with one confirmable plan
Share your scenario and shipping needs. Our team will combine AI structuring with human review to return an executable plan.