Connected Across Borders,Delivery You Can Count On
For e-commerce sellers, exporters and logistics partners, RUZHI provides an integrated service from inquiry and quotation to fulfillment tracking—making complex cross-border logistics clearer, faster and more dependable.
Responsive Intake
Understand routes, cargo and timing requirements quickly.
Clear Solutions
Present costs, timing, service conditions and risks clearly.
Accountable Delivery
Coordinate fulfillment with continuous milestone and exception updates.
AIRSEACHAIN Service Flow
From requirement to delivery, every commitment stays clear
Submit your needs online, confirm a professional plan, and follow every key milestone.
END TO END
Share NeedsOrigin, destination, cargo and timing requirements
Confirm PlanClear costs, timing, service conditions and risks
CoordinateTransport, documents, warehousing and destination services
Track ProgressMilestones, exceptions and the latest updates
Responsive
Needs understood
Clear Quotes
Plans confirmed
Professional
Delivery managed
Visible
Progress tracked
One Platform, Two Editions
AIRSEACHAIN Go is free for every logistics customer. AIRSEACHAIN Enterprise gives growing businesses and enterprise customers subscription-based logistics management and intelligent operations.
Customer Service
Online service and customer support
Product ServiceFree · One-Stop Logistics
AIRSEACHAIN Go
Handle inquiries, orders, tracking and communication for free; logistics services are charged as used
Submit inquiries online
Confirm formal plans
Follow orders and progress
Receive ongoing support
AI AssistantCustomer Assistant
Go Customer Service Assistant
Xiaoru · Customer Assistant
Answer service questions, organize shipping needs, check order progress and connect customers with specialists
Answer product and service questions
Organize route and cargo details
Check orders and shipment progress
Connect customers with specialists
Service Handoff
RequestPlanConfirmDeliverTrack
Professional teams carry each request through and keep progress visible
Team Collaboration
Business management and team collaboration
Product ServiceProfessional · Intelligent Operations
AIRSEACHAIN Enterprise
Subscription logistics management, data services, team collaboration and logistics AI employees
Centralize customer needs
Collaborate on quotes and plans
Manage contracts and work orders
Follow fulfillment and exceptions
AI AssistantEnterprise Assistant
Enterprise Team Assistant
Xiaozhi · Enterprise Assistant
Help teams organize files, find project progress, compare options and prepare recommendations
Organize complex inquiries and files
Find customer and project progress
Compare supplier quote options
Prepare suggestions for team review
Industry Solutions
Scenario-based services covering inquiry, warehousing, fulfillment and exception handling.
Cross-Border E-commerce Logistics
Combine parcel, dedicated line, air/sea and warehouse options.
Learn more
Manufacturing Export Logistics
Coordinate factory shipping plans, trade terms and transport constraints.
Learn more
Built for cross-border logistics, trusted in global delivery
Working closely with forwarders, project exporters and industry partners
SINOTRANS
POWERCHINA
ENERGY CHINA
CRCC
Yantai JI
Jiangxi International
AI Industry Alliance
Industrial Internet Alliance
SINOTRANS
POWERCHINA
ENERGY CHINA
CRCC
Yantai JI
Jiangxi International
AI Industry Alliance
Industrial Internet Alliance
Why AIRSEACHAIN
Smart service and logistics specialists work together from requirement confirmation and planning through shipment follow-up.
Productized Logistics
Turn complex sea, air, ground and courier operations into standardized services customers can understand.
Smart Inquiry Matching
Match transport paths by destination, cargo profile, weight, dimensions, SLA and channel rules.
Warehouse & Consolidation Coordination
Support flexible inbound-and-consolidate workflows with digital warehouse collaboration.
End-to-End Tracking
Sync status from order and warehousing to customs clearance and final delivery.
High-Efficiency Collaboration
Customers, warehouses and service teams share key progress with less communication overhead.
Reusable Experience
Keep inquiry, quote, order and fulfillment experience organized so service keeps improving.
Smart Service Capabilities
Make inquiries, quotes, documents, warehousing and shipment follow-up faster and more accurate.
Freight Data Platform
Intelligent Inquiry Assistant
Intelligent Quote Assistant
Document Recognition Assistant
Exception Tracking Assistant
Warehouse Fulfillment Assistant
How One Shipment Gets Delivered
Simple customer experience powered by coordinated teams across customers, warehouses and forwarders.
Submit Inquiry
Customer submits destination, cargo profile, SLA and transport requirements.
Get Plan
System matches products, rates, rules and expected SLA.
Confirm Order
Confirm quote to create order or generate inbound task as needed.
Inbound Management
Warehouse receives, inspects, records dimensions and updates status.
Multi-Role Collaboration, Simpler Delivery
Customers, warehouses and service teams share key progress with fewer repeated updates.
Customer
Submit inquiry
Confirm quote
Request inbound
Select in-warehouse cargo
Online settlement
Track full process
Warehouse
View inbound tasks
Inspect and receive cargo
Upload photo proof
Update dimensions/weight
Sort and dispatch
Sync inventory status
Service Team
Prepare quote options
Confirm customer instructions
Arrange transport capacity
Sync milestone status
Coordinate exceptions
Bring in specialists